You can share documents, worksheets, and files with your child's teacher directly through the Connect Education messaging feature. This makes it easy to provide context, share school reports, or send relevant resources without using email. Follow these steps to share documents with your tutor.
Step 1: Log In to Your Parent Account
Go to My Account and log in with your email and password.
Step 2: Click "My Teachers"
Click "My Teachers" in the top navigation to open your teacher list.
Step 3: Select the Teacher
Under "Active" or "Pending", click the teacher's name you want to share documents with.
Step 4: Click "Message"
Click the "Message" button to open the chat window for that teacher.
Step 5: Send the Message
Click the send button to deliver the file and any accompanying message to the teacher.
💡 Tips & Troubleshooting
- What file types can I share?
Common formats including PDF, Word documents (.docx), and images (JPG, PNG) are accepted through the messaging feature. - Can I write a message with the file?
Yes, you can type a message alongside the attachment to give your teacher context for what you are sending. - What documents are most useful to share?
School report cards, IEPs (Individual Education Plans), previous test results, and class syllabi all help the teacher tailor sessions to your child. - Can I access files I shared previously?
Yes, all shared files are visible in the chat history and can be referenced or re-downloaded at any time. - File upload not working?
Try compressing the file to reduce its size. If the issue continues, contact customercare@connecteducationinc.com.
