Questions about tutoring, billing, your teacher profile or a partnership? Our Toronto-based team supports families and certified teachers across Canada and replies within a day.
Most questions are already answered in our help centres. Pick the one that fits you.
Finding a teacher, scheduling lessons, payments and changing your tutor.
Parent Help CentrePrograms for schools, community groups and organizations across Canada.
Partner with us
Questions about matching, scheduling or pricing? Reach us whichever way suits you, and our team will take it from there.
For questions about tutoring itself, see our full FAQ.
We reply to messages within a day. For a faster answer, call us or send a WhatsApp message.
Our head office is in Toronto, Ontario. We support families and certified teachers across Canada, with lessons online, in person or at a local public library.
Start with the Teacher Help Centre, which covers approval, lesson rates and payouts. If you still need help, send us a message with the email on your account.
You can reschedule a lesson in the app up to 48 hours before it starts. To change your tutor, see how to change your tutor or contact us and we will help.
See our partnership options for schools and community groups, or our employee benefits program for employers, then send us a message to talk it through.
Follow Connect Education
Reading tips, curriculum news, teacher stories and behind-the-scenes from our team. You can also message us on these channels.