Have questions? We are here to help.
All the educators on our platform are certified teachers or early childhood educators in good standing with their professional regulatory college. This means they are highly trained, educated, and experienced with completed background checks. We do our best to validate our teachers but still urge parents to do their due diligence before hiring a teacher.
Create a profile with as much detail as possible. This makes it easier for teachers to learn about you and your needs and will ensure a better match. Use the filters to search for tutors that can provide what you're looking for.
We recognize that financial constraints can be a reality for many families. That's why we put you in control - you determine what you can afford, and we'll seamlessly connect you with qualified educators who fit your budgetary needs.
Your availability for scheduling the tutoring dates are a criteria you set during the matching process. This ensures that the teachers you are matched with have availability during the schedule you have requested.
Our hope is that you will never have to cancel an agreement with your teacher, but if you have to, please refer to our Cancellations & Rescheduling Policy.
For rescheduling, please refer to our Cancellations & Rescheduling Policy.
There is no cost to join our community. However, once a contract is agreed upon, we have a 15% processing fee that comes out of the total amount charged by the educator. This fee covers any admin fees and platform fees. Remember, we do all the administrative work for you through the platform.
We discourage canceling contracts unless necessary. Teachers must abide by their agreement to teach students. If there is a medical issue or any other issue that cannot be resolved, please go through the dispute resolution process so we can help you find a different educator. Please refer to our Cancellation & Rescheduling Policy.
Our system does not require your child's date of birth, however we do require this for parents and teachers.
Please contact support to disable or delete your account.
Our system requires a minimum of 4 lessons, and there is not limit on the amount of lessons you can book or extend with a teacher. We do this to ensure effective learning. In many cases, 4 hours of tutoring is considered the minimum amount of time needed to make a significant impact on a student's learning. With this amount of time, the tutor can work with the student to identify areas of weakness, develop a personalized learning plan, and provide ample opportunity for practice and feedback. This can lead to more effective learning outcomes for the student.
This feature is coming soon! For now, please use the chat feature to communicate your request with the parent or teacher.
Please visit our Cancellation and Rescheduling page.
No, you don't need to pay to sign up to the platform. Signing up is completely free of charge. You only pay for the tutoring sessions that you schedule with our tutors.
Joining our community of certified educators is simple. Set up your account, and upload your teacher credentials. Our platform is exclusive to certified educators in good standing with their provincial/state regulatory body.
Your credentials must recognize to teach in a classroom, public, or private school setting.
You have complete autonomy on how to set your prices.
There is no cost to join our community. However, once a contract is agreed upon, we have a 15% processing fee that comes out of the total amount charged by the educator. This fee covers any admin fees and platform fees. Remember, we do all the administrative work for you through the platform.
Payments for lessons completed will be received by E-transfer. Please ensure your account information is always up to date. Funds will be released to you on the 1st and 15th of each month or the following business day in case of weekends or bank holidays. Lessons that take place later than 5 days prior to the payment date will not be included in that particular payment.
We need an accurate date of birth in order to verify your credentials.
For rescheduling, please refer to our Cancellations & Rescheduling Policy. Additionally, please use the chat feature to coordinate the new date with the parent or student.
Our system allows parents to reschedule lessons within 48 hours of the lesson. We value everyone’s time and efforts. If the student does not show up for the lesson, the teacher is still compensated for that lesson. Please refer to our Cancellations & Rescheduling Policy.
Please contact support to disable or delete your account.
For cancellations, please refer to our Cancellations & Rescheduling Policy.
There is no cost to create a profile and be matched to clients. We only charge a 15% fee from what you earnafter you are paid for your services.
You can select the locations and range of where you want to teach in your profile. All of your student matches will be within your chosen location range.
Once the payment has been processed, the contract for the services begins. We ask parents to carefully review and select the teacher or ECE they want to work with to avoid the dispute resolution process. However, if a parent or student decides that they want to cancel a contract, they will need to open a ticket with support and follow the dispute resolution process. To cancel a contract, click here: add the support portal
This feature is coming soon! For now, please use the chat feature to communicate your request with the parent or teacher.
Each teacher sets their own schedule and availability.
Ensuring the safety and security of your documents is a top priority for us. Our system is designed to encrypt and safeguard any documents you submit. Additionally, we adhere to strict privacy policies and only use your information for the purpose of verifying your teaching credentials. You can read more about our privacy and security policy here.
Once you get matched to a student, the schedule is mutually agreed upon by you and the parent..
Providing identification is a crucial step in our verification process, ensuring a secure and trustworthy learning environment for all users. It also helps to confirm that you are indeed the person registering and not someone attempting to impersonate you.
Please visit our Cancellation Policy page.
