Cancellation and Rescheduling Policy 

The AMAZING team
Collaborative Environment

Collaborative Environment

Working at Connect Education means being part of a collaborative and supportive work environment. You'll have the chance to collaborate with experienced educators, instructional designers, and other professionals who share a passion for education. This collaborative atmosphere fosters creativity, teamwork, and the exchange of ideas, which can enhance your own professional development.

Professional Growth

Professional Growth

Connect Education values professional development and offers opportunities for employees to enhance their skills and knowledge. You'll have access to training programs, workshops, and resources that can help you expand your expertise in education, technology, curriculum development, or other relevant areas. This focus on continuous learning can contribute to your long-term career growth.

Impactful Work

Impactful Work

At Connect Education, you'll have the chance to make a meaningful impact on students' lives by contributing to their educational journey. As an employee, you'll be part of a team dedicated to helping students succeed academically and achieve their goals. Knowing that your work directly influences students' learning and growth can be incredibly rewarding.


Rescheduling Policy:
Parents are allowed to reschedule lessons up to 48 hours before the scheduled time without penalty. This can be done within the platform by the parent or teacher.  

Cancellation Policy:
Cancellations made more than 48 hours before the scheduled appointment will not incur any charges. If a cancellation is made within 48 hours of the scheduled appointment, the teacher will be compensated for their time. To dispute a cancellation charge, parents must fill out a cancellation dispute form, providing justification for the cancellation

Justification for Cancellation: The cancellation dispute form must be submitted within 24 hours of the canceled appointment. Valid justifications for cancellation include emergencies, unforeseen circumstances, or sudden illness. Each case will be reviewed individually, and decisions regarding cancellation charges will be made at the discretion of Connect Education Inc. 

Communication:
It is the responsibility of the parent to reschedule the lesson within the application and notify the teacher of any changes or cancellations in a timely manner. 

Exceptions:
Connect Education Inc. reserves the right to make exceptions to the cancellation policy in extraordinary circumstances. 

Changes to Policy:
Connect Education Inc. reserves the right to modify the cancellation policy at any time. Any changes will be communicated to users via email or through the platform.