Your Connect Education parent account sends notifications for important updates such as lesson bookings, teacher messages, and account activity. You can view and clear these notifications directly from your dashboard. Follow these steps to manage your notifications.
Step 1: Log In to Your Parent Account
Go to My Account and log in with your email and password.
Step 2: Click the Bell Icon
Click the bell icon in the top right corner of your dashboard to open the notifications panel.
Step 3: Mark All as Read
Click "Mark all as read" to clear all unread notifications and keep your notification centre up to date.
💡 Tips & Troubleshooting
- Not receiving email notifications?
Check your spam folder and confirm that your email address is correct under My Account in your profile settings. - What do notifications tell me?
Notifications include lesson reminders, new messages from your teacher, booking confirmations, and important account updates. - Can I click on a notification?
Yes. Clicking any individual notification takes you directly to the relevant section of your account. - How do I stay on top of new messages?
Check your notifications regularly or set up email alerts so you never miss a message from your child's teacher. - Still having issues with notifications?
Contact customercare@connecteducationinc.com and the support team will investigate.
