After a teacher accepts your request, you will receive a booking email with a link to complete your purchase through our secure Stripe payment page. Follow these steps to complete your booking.
Step 1: Open Your Booking Email
Open the booking confirmation email sent to you by Connect Education and click "Complete Booking Now".
Step 2: Review Your Order
Review the lesson details and teacher information on the booking summary page.
Step 3: Enter Your Card Details
Enter your credit or debit card number, expiry date, and security code in the Stripe payment form.
Step 4: Click "Pay"
Click "Pay" to process the payment securely through Stripe.
Step 5: Receive Your Confirmation
Check your email for a payment confirmation and receipt from Connect Education.
Step 6: Schedule Your Lessons
Return to your parent dashboard and click "Schedule Now" beside each unscheduled lesson to book your session times.
💡 Tips & Troubleshooting
- Didn't receive the booking email?
Check your spam or junk folder first. If it is still missing, contact customercare@connecteducationinc.com to have it resent. - Is Stripe safe to use?
Yes. Stripe is a PCI-compliant payment processor and Connect Education does not store your card details. - Payment failed, what should you do?
Double-check your card number, expiry date, and billing address. If the issue continues, try a different card or contact customercare@connecteducationinc.com. - When do you schedule your lessons?
Lesson times are chosen after payment. Return to your dashboard and click "Schedule Now" beside each lesson to pick your preferred times. - Can you get a receipt for your payment?
Yes. A receipt is emailed to you automatically after payment. Your invoice ID is included for any future billing queries.