If you are experiencing an issue on the Connect Education platform, please use this form to report it. Our team will review your request and work to resolve it as quickly as possible.
Providing clear details helps us investigate and resolve your issue faster.
Before reporting an issue, please take a moment to check the following:
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Check Your Information
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If the issue continues, please submit the form below.
Submit an Issue
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What Happens Next
Once your issue is submitted: ✦ Our support team will review your request ✦ We may contact you for additional details ✦ If needed, the issue will be escalated to our development team ✦ You will receive updates until the issue is resolved
Whether you're a parent seeking expert academic support for your child, or a teacher ready to join as a tutor and expand your impact, we offer afree 15-minute consultation to answer any questions you might have.