Report Issue

If you are experiencing an issue on the Connect Education platform, please use this form to report it. Our team will review your request and work to resolve it as quickly as possible.

Before reporting an issue, please take a moment to check the following:

Try Again

Refresh the page or try the action again.

Check Your Information

Make sure login details, payment information, and inputs are correct.

Browser Check

Try a different browser or device.

Please provide as much detail as possible

01 · Your information

02 · Account type

03 · Issue details

04 · Attachments (optional)

Attachment #1 Screenshot or file (recommended for bugs) Browse

Attachment #2 Second screenshot or file Browse

By submitting, you agree to our Privacy Policy.

Our support team reviews every issue you submit.

If we need more information, we'll contact you.

If needed, the issue goes to our development team.

You'll receive updates until the issue is resolved.

We are here to help

Questions about matching, scheduling or pricing? Reach us whichever way suits you, and our team will take it from there.