550+ certified, background-checked educators

Every tutor is a licensed teacher in good standing

255+ specialists for IEPs, ADHD, ASD and Dyslexia

Online, in person, or at your local library

Kindergarten to Grade 12

Trusted by families across Canada

ESL and FSL support

550+ certified, background-checked educators

Every tutor is a licensed teacher in good standing

255+ specialists for IEPs, ADHD, ASD and Dyslexia

Online, in person, or at your local library

Kindergarten to Grade 12

Trusted by families across Canada

ESL and FSL support

How messaging works

Every way families and teachers stay in touch inside the app. Pick your side to see what it does for you.

For parents
For teachers
App screen showing matched certified teachers and booking lessons
For parents

Message a teacher before you book

Open a teacher from My Teachers and send a message to ask your questions, even while your request is still pending.

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Message pending and active teachers
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Teachers are notified right away
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Your full chat history is saved
App screen where a parent messages the teacher and rebooks lessons
For parents

Share report cards and IEPs

Parents can send files too, like report cards, IEPs, test results or the class syllabus, so the teacher starts with the full picture.

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PDF, Word and image files
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Write a message alongside the attachment
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New messages show in your notifications
Parent dashboard in the app with upcoming lessons and lesson updates
For parents

Get lesson notes after each session

Lesson notes and progress updates appear in your parent account, next to your messages with the teacher, so you always know how lessons are going.

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Notes and progress updates after each session
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Shown next to your chat with the teacher
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Open it from your phone or computer

Talk to your child's teacher whenever you need to

Ask questions before you book, plan lessons together and get updates after each session, all in one private chat.

Father in a red sweater smiling at his phone
Private and secure
Chat with the teacher
Lesson updates

In the chat

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Questions before you book
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Planning the first tutoring lesson
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Lesson notes and progress updates
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Rebooking and schedule changes

Why it helps

Talk only with certified teachers
Everything saved in one place
Open it from your phone or computer

See how matching and scheduling work.

Explore more

The next pages worth a look, and the rest of the platform.

A smiling Connect Education customer care advisor in glasses and a yellow cardigan holding a phone
We are here to help

Talk to a real person

Questions about matching, scheduling or pricing? Reach us whichever way suits you, and our team will take it from there.

Questions parents ask about messaging

Smiling teacher with a chestnut bob and glasses holding a picture book
Answers in plain words
Private and secure
Certified educators only
Can I message a teacher before booking?

Yes. You can send a message from the teacher's profile to ask questions before you book a lesson.

Where do lesson updates appear?

Lesson notes and progress updates appear in your parent account, next to your messages with the teacher.

Is the chat private?

Yes. Messages stay between you and your child's teacher inside the platform.

How will I know when the teacher replies?

New messages show in your notifications, and your full chat history is saved in the app.

Can I send report cards or an IEP?

Yes. Attach PDF, Word or image files in the chat, such as report cards, IEPs or test results, so the teacher starts with the full picture.

Can I message the teacher from my phone?

Yes. The chat works on your phone, tablet or computer, so you can reach the teacher wherever you are.

Can my child see the messages too?

Yes. The parent and the student on the account both see the chat, so homework, files and lesson notes reach you both.

App chat between a teacher and a parent with the hire confirmed
For teachers

Accept, chat and send your booking link

When you accept a request, the chat opens with the family. Agree on goals and times, then send your booking link from the same screen.

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One chat per family, with the whole history
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The booking link reaches parents by email and text
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You are notified when the parent confirms the hire
App chat where a teacher sends a homework PDF and a progress report to a parent
For teachers

Send homework and progress reports

Attach a PDF, Word file or image in the chat: homework for the student, a progress report for the parent.

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Tap the plus button to attach a file
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The parent and the student on the account both see it
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Add a short note so families know what to do next
Teacher lesson calendar in the app with each student's lessons marked
For teachers

Send lesson notes and updates

After each lesson, share a short note on what you covered and what comes next. Families see it in their parent account, next to your messages.

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Lesson notes saved with each family
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Parents see them next to your messages
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Less time writing follow-up emails
Smiling teacher in a green blouse holding a picture book with a canoe on the cover
Less admin
Chat with families
Do Not Disturb mode

Every family conversation in one place

Requests, questions and lesson plans sit in one chat per family, so you spend less time on admin and more time teaching.

You control

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When families can book you
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Which requests you accept
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Do Not Disturb when you need a break
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Your profile and what families see

We handle

Requests from families who fit
Billing, so you never chase an invoice
Lesson notes saved with each family

Open to licensed teachers. Read how to start tutoring.

Explore more

The next pages worth a look, and the rest of the platform.

A smiling Connect Education customer care advisor in glasses and a yellow cardigan holding a phone
We are here to help

Talk to a real person

Questions about matching, scheduling or pricing? Reach us whichever way suits you, and our team will take it from there.

Questions teachers ask about messaging

Smiling certified teacher with a long braid holding a tray of fraction circles
Answers in plain words
Free to join
Set your own rates
How do families contact me?

Families send a request or a message from your profile. You get a notification and reply in the app.

Can I take a break from messages?

Yes. Switch on Do Not Disturb whenever you need a break, and update your availability so families only request open times.

Can I send homework and files?

Yes. Tap the plus button in the chat to attach a PDF, Word file or image, such as homework for the student or a progress report for the parent.

Who sees the files I send?

The parent and the student on the account both see what you share in the chat.

Will I know when a family messages me?

Yes. You get a notification for new requests and messages, and each family's conversation stays in one chat with the whole history.

Do I need to share my phone number or email?

No. You and the family talk in the platform chat, so your personal phone number and email stay private.

Where do I write lesson notes for parents?

Add lesson notes and progress updates in the app after each lesson. Parents see them in their account, next to your messages.