Parent Help Centre

How to Complete Your Booking

Pay Securely and Confirm Your Tutoring Sessions

After a teacher accepts your request, you will receive a booking email with a link to complete your purchase through our secure Stripe payment page. Follow these steps to complete your booking.

Step 1: Open Your Booking Email

Open the booking confirmation email sent to you by Connect Education and click "Complete Booking Now".

Complete Booking Submission

Step 2: Review Your Order

Review the lesson details and teacher information on the booking summary page.

Switch To Stripe Checkout

Step 3: Enter Your Card Details

Enter your credit or debit card number, expiry date, and security code in the Stripe payment form.

Access Card Number Field

Step 4: Click "Pay"

Click "Pay" to process the payment securely through Stripe.

Confirm Payment Submission

Step 5: Receive Your Confirmation

Check your email for a payment confirmation and receipt from Connect Education.

Return To Booking Confirmation

Step 6: Schedule Your Lessons

Return to your parent dashboard and click "Schedule Now" beside each unscheduled lesson to book your session times.

Schedule Lessons
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Talk to a real person

Questions about matching, scheduling or pricing? Reach us whichever way suits you, and our team will take it from there.