Teacher Help Centre

How to Provide Student Access Through a Parent Account

Easily Set Up Student Access for Learning

Enable Student Access Through a Parent Account

This guide walks parents through the process of granting their child access to a student account on Connect Education. From logging in and selecting the child’s profile to sending the activation link and setting a password, this step-by-step guide ensures a smooth setup so students can start learning quickly.

Step 1: Log in to a Parent Account

Log in to a Parent account on the Connect Education Platform.

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Step 2: Navigate to My Students

Click the My Students section to view your list of students associated with your account.

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Step 3: Select Student Profile

Select a student to access their profile for managing permissions.

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Step 4: Initiate Student Access

Click the "Give Student Access" button to begin granting access to the student.

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Step 5: Proceed to Next Step

Click "Next" to proceed to the access agreement and verification stage.

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Step 6: Enter Child's Email Address

Enter your child's email address to send the activation link for account access.

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Step 7: Send Activation Link

Click "Send Activation Link" to send the access invitation to your child's email.

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Step 8: Verify Student Account

The student will receive an activation email and must follow the verification instructions. Click "Get Started" to begin the account setup process.

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Step 9: Access Password Field

Click Password to open the field where you will create a secure password.

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Step 10: Confirm Password

Click Confirm password to verify the password you just entered.

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Step 11: Continue with Email

Click Continue with email to proceed using your email credentials for login.

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Step 12: Student Account

You are now logged into your student account. Click on "Message" to communicate with your teacher.

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Step 13: Chat with a teacher

To start composing a new message, click "Type your message" to begin.

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Step 14: Open Lessons Section

Click Lessons to view and manage lesson schedules for the student.

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Step 15: Schedule a Lesson

To set up a new lesson, please click on "Schedule Lesson."

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Step 16: Message a Teacher

Click Message Teacher to send a message directly to the student's teacher.

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Step 17: Compose Scheduling Request

Enter a message requesting the teacher to schedule lessons on your behalf.

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Step 18: Return to Home Screen

Click Home to return to the main dashboard after completing all steps.

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Log In as Parent

đź’ˇTroubleshooting

Common issues and how to fix them:

  • Email Errors:
    Avoid using duplicate or invalid email addresses during student account setup.
  • Didn’t Receive the Activation Email?
    You can resend the activation link from your parent dashboard. Also check your spam or junk folder.
  • Activation Link Not Working?
    Make sure you’re logged out of your parent account before clicking the link. Staying logged in can interfere with activating a student account.
  • Child Can’t Log In?
    Go to the My Students page to check your child’s account status. If their access is disabled, you’ll see it noted there.

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