Enable Student Access Through a Parent Account
This guide walks parents through the process of granting their child access to a student account on Connect Education. From logging in and selecting the child’s profile to sending the activation link and setting a password, this step-by-step guide ensures a smooth setup so students can start learning quickly.
Step 1: Log in to a Parent Account
Log in to a Parent account on the Connect Education Platform.
Step 2: Navigate to My Students
Click the My Students section to view your list of students associated with your account.
Step 3: Select Student Profile
Select a student to access their profile for managing permissions.
Step 4: Initiate Student Access
Click the "Give Student Access" button to begin granting access to the student.
Step 5: Proceed to Next Step
Click "Next" to proceed to the access agreement and verification stage.
Step 6: Enter Child's Email Address
Enter your child's email address to send the activation link for account access.
Step 7: Send Activation Link
Click "Send Activation Link" to send the access invitation to your child's email.
Step 8: Verify Student Account
The student will receive an activation email and must follow the verification instructions. Click "Get Started" to begin the account setup process.
Step 9: Access Password Field
Click Password to open the field where you will create a secure password.
Step 10: Confirm Password
Click Confirm password to verify the password you just entered.
Step 11: Continue with Email
Click Continue with email to proceed using your email credentials for login.
Step 12: Student Account
You are now logged into your student account. Click on "Message" to communicate with your teacher.
Step 13: Chat with a teacher
To start composing a new message, click "Type your message" to begin.
Step 14: Open Lessons Section
Click Lessons to view and manage lesson schedules for the student.
Step 15: Schedule a Lesson
To set up a new lesson, please click on "Schedule Lesson."
Step 16: Message a Teacher
Click Message Teacher to send a message directly to the student's teacher.
Step 17: Compose Scheduling Request
Enter a message requesting the teacher to schedule lessons on your behalf.
Step 18: Return to Home Screen
Click Home to return to the main dashboard after completing all steps.
💡Troubleshooting
Common issues and how to fix them:
- Email Errors:
Avoid using duplicate or invalid email addresses during student account setup. - Didn’t Receive the Activation Email?
You can resend the activation link from your parent dashboard. Also check your spam or junk folder. - Activation Link Not Working?
Make sure you’re logged out of your parent account before clicking the link. Staying logged in can interfere with activating a student account. - Child Can’t Log In?
Go to the My Students page to check your child’s account status. If their access is disabled, you’ll see it noted there.
